Health Services Outcomes Improvement (HSOI) Advisor, TIDE Program Tanzania

Reports to: Country Program Director
Key Work Relationships: Principal Investigator, Co-PI and Global TIDE Project Director, Technical Project Manager, HQ Health Services Outcomes and Improvement Lead, Performance Measurement Portfolio Lead, Strategic Information and Health Analytics Advisor and Field Program Implementation Teams
Place of work: Dar-es-Salaam Tanzania (with frequent travel around the country)

About CGHPI: The Georgetown University Center for Global Health Practice and Impact (CGHPI) serves countries to improve their population health and wellbeing and to safeguard against health-related threats by advancing the use of evidence and human-centered enterprise architecture on the path towards achieving equity and social justice. To achieve this mission, we catalyze the uptake, spread, and implementation of innovations; triangulate data from different sources, and tailor visualization of the information for each audience; design and implement integrated service delivery models; support communities of practice to inform policy and practice through efficient data use and horizontal and vertical collaboration; disseminate best practices and evidence globally through open source learning networks; build global, collaborative, multi-disciplinary, and interprofessional networks; undertake research that is informed by local needs; and invest in local leadership to own, provide oversight, and sustain implemented interventions. CGHPI has recently received an award from U.S Centers for Disease Control and Prevention through funding from the U.S President’s Emergency Plan for AIDS Relief (PEPFAR) to support HIV response efforts in Tanzania for achievement of HIV epidemic control to implement a program titled Translating Data and Evidence into Impact (TIDE). As a result, CGHPI is recruiting for a Health Services Outcomes Improvement (HSOI) Advisor to be based in Tanzania.

Position Summary
The Health Services Outcomes Improvement (HSOI) Advisor will lead interventions and models for health care improvement including continuous quality improvement and data use to support the center’s Tanzania’s health programs. The position holder will further ensure that care systems, processes and standards for integrated delivery, communities of practice, collaborative learning and improvement initiatives are institutionalized throughout all supported partner programs in the country reflecting local and international best practice. The position holder will support CDC funded implementing partners to develop and implement remediation strategies following continuous performance assessments. In addition, the HSOI Advisor will work with regional health management teams and supported health facilities to make quality improvement a systematic routinized practice throughout HIV and related service delivery interventions on a daily basis. Further, the position holder will pursue implementation science research initiatives in line with technical area competences earlier identified and will actively pursue new programs (public health and research) and endeavor to publish works that further learning and professional development.

Essential Functions

  • Lead development of interventions and support implementation of site-specific remediation and improvement plans
  • Promote and support data use among IPs, RHMTs and facilities through: (1) Established approach and implementation of routine (i.e., weekly) data review and reports for programmatic decision-making at site-level and geographic areas to identify gaps, plan interventions, and measure progress. Particular areas of concern include retention/LTFU, viral load suppression, and the index testing cascade. Expected outcomes include routinized and ongoing data utilization to drive programmatic decision-making at all levels of the HIV care delivery system – national, regional, district, and facility. This will result in real-time data use for programmatic decision-making to improve service delivery over the long term.
  • Promote Sustainability and capacity building through: (1) Trainings and mentoring provided to ensure increased skills to analyze and use data for decision-making. Expected outcomes include: strengthened capacity of data-related skills and competences for site-level analyses and use to drive decision-making. This will result in sustainable critical skills and competences necessary for improved evidence-based program planning and service delivery.
  • Develop metrics and tools to support outcome assessments specifically as it relates to health care improvement initiatives
  • Capture value and improved outcomes through a defined evaluation process (either through implementation science and or research) working collaboratively with other center faculty and staff.
  • Improve the systematic collection, growth, and use of evidence of what works in public health. Identify and disseminate existing best practices through known country specific structures.
  • Develop and institutionalize health care improvement initiatives in all regions assigned and work tirelessly to engage MOHCDGEC, RMHT, health care providers and communities through organized Communities of Practice to adopt a culture of data use and evidence-driven program implementation
  • Work with faculty and program technical staff within the center to develop models and interventions for collaborative care and learning healthcare networks
  • Work with the center staff and faculty to develop innovative efficient models for integrated delivery, patient-centeredness and support rapid spread, scale up and implementation of these models by applying human centered design.
  • Support national level training activities as an expert resource
  • Actively contribute in developing new programs through proposal writing and new program design and start up
  • Develop and/or adapt practical tools to guide site level implementation of Health Care Improvement and Health Outcomes Measurement initiatives
  • Develop and implement a strategy for performance benchmarking across sites and regions
  • Develop an in-house training and mentorship program to enhance IP employees and facility providers capacity in the technical care areas of health care improvement. This will among other things include the science of improvement methodology.
  • Support program Performance Dashboard Review exercises in different regions and sites and support the process of institutionalizing the practice for sustainability
  • Participate in national level Technical Working Groups and Committees as content expert as requested
  • Endeavor to publish articles and manuscripts to further the mission of the center and requirements for professional development

Qualifications Required

  • Master’s degree in Health Services Management, Quality Improvement, Public Health or MD, PharmD, PhD (Nursing) or equivalent with post graduate training in Health Care Improvement, Public Health or Health Services and Outcomes Research
  • Certification in business process improvement such as CQI, Six Sigma etc… will be an added advantage
  • At least 5 years doing similar work in a health care setting in Tanzania
  • At least 5 years working in global health
  • Familiarity with science of improvement and measurement methods
  • Experience planning and managing health care improvement projects
  • Fluency in both English and Swahili.

To Apply
Interested applicants should send a current CV, cover letter, and references to CGHPI at cghpi@georgetown.edu.